Refill & transfer flows
Track completion of refills and prescription transfers.
Analytics for pharmacies.
Retail and specialty pharmacies run digital refills, transfers, and services like vaccinations. Ghost Metrics measures those flows and the campaigns behind them, without ever touching prescription or patient data.
Retail & specialtyRefill & transfer flowsSigned BAA included
The digital pharmacy journey
Measure refills and transfers, never the prescription.
A customer transfers a prescription, signs up for auto-refill, and books a vaccination, all online. Ghost Metrics shows you those conversions and the campaigns that drove them, while the medication, prescription, and patient never enter analytics.
Refill & transfer flowsVaccination bookingService & hours pagesAuto-refill sign-ups
Grow digital pharmacy services.
Insight built for retail and specialty pharmacy.
Service bookings
Measure vaccination and clinical-service sign-ups.
Conversion funnels
Find where customers drop off in digital flows.
Front-of-store
Understand demand for products and OTC pages.
Campaign ROI
Tie marketing to completed pharmacy actions.
Signed BAA
HIPAA coverage with full PHI redaction.
Why pharmacies choose Ghost Metrics
Refill and transfer flows handle prescription and patient data, clearly PHI. Ghost Metrics measures the funnel and the marketing behind it while ensuring none of that sensitive data is ever collected or stored.
Flow-level conversion insight
See completion rates for refills, transfers, and services.
No prescription data stored
Medications and patient details never enter analytics.
Signed BAA on every plan
Coverage for every digital flow.
US-hosted & encrypted
AES-256 at rest, TLS 1.2+ in transit.
0%
PHI exposure, by design
100%
Of flows tracked
1 BAA
Covers every flow
Pharmacy questions, answered
Can I track refill and transfer completion?
Yes, as compliant funnel events. You see drop-off and completion rates while prescription and patient details are never stored.
Can I measure vaccination bookings?
Yes. Clinical-service sign-ups are tracked as conversions with all sensitive fields stripped at the edge.
Is prescription data ever collected?
No. Ghost Metrics is engineered so medication, prescription, and patient data never enter the analytics pipeline.
Explore other specialties
Every kind of practice gets a purpose-built, compliant setup.
Grow digital services, compliantly.
See how pharmacies measure refills and bookings without exposing PHI.